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iCUE software will not launch on Win11 Home


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Hi There,

I have an MSI laptop running Windows 11 home.  I had installed the iCUE software last year, but somewhere along the line it quit working.  Tonight I made sure all my drivers were updated, windows itself was updated (including optional items), and uninstalled, then re-installed iCUE.  And after all that it still won't run.  I double-click the icon, and it thinks for about 4 seconds, and then nothing happens.  As much as I like the rainbow, my mouse is getting really annoying , and this is the only way to control it.  And now I can no longer even do that.

Help, please?

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  • Corsair Employees

Hi There,

I have an MSI laptop running Windows 11 home.  I had installed the iCUE software last year, but somewhere along the line it quit working.  Tonight I made sure all my drivers were updated, windows itself was updated (including optional items), and uninstalled, then re-installed iCUE.  And after all that it still won't run.  I double-click the icon, and it thinks for about 4 seconds, and then nothing happens.  As much as I like the rainbow, my mouse is getting really annoying , and this is the only way to control it.  And now I can no longer even do that.

Help, please?

Hey there! Sorry to see this. I'm going to open up a support ticket for this issue, that way the Tech Team can look further into this. Be on the lookout for an update in your inbox!

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