Jump to content
Corsair Community

Changing Pasword - Mess


Recommended Posts

To change password we need to come out of the forums site it seems, and go back to the main Corsair site. As using the top right username drop down has no option for Account Information like the main site does, it has a different option called Account Settings.

Changing password however can only be done throguh Edge for me and does not work on Firefox as the Change Password option is not even there on Firefox.

Edge Screen shot of Your Profile (corsair.com) - can see the Change Password Option

edge_password_Capture.thumb.JPG.a0d8ba373b59c39fa9bc53300c6658e5.JPG

Firefox Screen shot of Your Profile (corsair.com) - Missing Change Password Option

fireFox_no_password_Capture.thumb.JPG.8cf5caa3373908b32373b7e84e8510bf.JPG

1. It would be a great idea, to use the same options in the forum account settings as the main page, or have a button on the drop down for Password, that refers the user to the main site Account Information URL.

2. It would be good if all browsers see the same options - ie can change password

 

I didnt try Chrome - as I avoid giving google access to my entire OS and PC contents, (yes I know MS does this through Edge but I run Windows so MS already have access to everything.).

 

Link to comment
Share on other sites

Also when I do try to change the password using Edge, from the main site (not inside forum - see above), it gives me an unauthroized access error - the password is correct, and I tried logging out and back in again etc)

edge_unauth_passwordCapture.thumb.JPG.91357302c3b4726c79f0b0d8addeffce.JPG

Link to comment
Share on other sites

  • Administrators
43 minutes ago, marcusob said:

1. It would be a great idea, to use the same options in the forum account settings as the main page, or have a button on the drop down for Password, that refers the user to the main site Account Information URL.

2. It would be good if all browsers see the same options - ie can change password

 

34 minutes ago, marcusob said:

3. Also when I do try to change the password using Edge, from the main site (not inside forum - see above), it gives me an unauthroized access error - the password is correct, and I tried logging out and back in again etc)

1. We can look into that.

2/3. I just checked FF, Edge, and Chrome. No issue changing password on any of them.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...