Jump to content
Corsair Community

New mouse and problems to update everything!

Go to solution Solved by Gn0m4,

Recommended Posts

New mouse/dongle looks like they are very old because earlier firmware version.

I had no problem to update some weeks ago the other mouse (as you can see his dongle is uptodate, mouse was off at screenshot moment).

How can i solvent this problem?

I re-installed the iCue software some minutes ago and the problem wasn't go.

I can't find firmware files in your website to try to update them manually from iCue menu.


Thanks in advance

Captura de pantalla 2022-12-29 a las 13.55.35.png

Edited by Gn0m4
Link to comment
Share on other sites

  • Corsair Employees

We would recommend that you reach out to our support team directly by opening a ticket at https://help.corsair.com 

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...