M65 UW not charging

[Marty Z]

I just bought a brand new M65 Ultra Wireless, and when I first plugged it in to charge, I had nothing. About 2 minutes later it started working but the light was not blinking green as per the instructions. I unplugged it 30min later and it's dead. Again plugged it in and 2 min later it started working. Is this normal first time charge scenario or should I go to best buy and exchange it?

 

[I love my SUPP]

On 12/20/2022 at 8:53 PM, Marty Z said:

I just bought a brand new M65 Ultra Wireless, and when I first plugged it in to charge, I had nothing. About 2 minutes later it started working but the light was not blinking green as per the instructions. I unplugged it 30min later and it's dead. Again plugged it in and 2 min later it started working. Is this normal first time charge scenario or should I go to best buy and exchange it?

 

Hey there, did you find a solution about the green light not blinking when charging? Happening to me in my brand new mouse as well.

[c-attack]

My M65 Ultra will display the blinking green only for a few seconds after connection.  It then follows whatever DPI colors you have assigned to it.  The original poster appears to have had a battery issue.  Are you also having problems with it retaining charge or depleting too quickly?

[I love my SUPP]

1 hour ago, c-attack said:

My M65 Ultra will display the blinking green only for a few seconds after connection.  It then follows whatever DPI colors you have assigned to it.  The original poster appears to have had a battery issue.  Are you also having problems with it retaining charge or depleting too quickly?

I know about that DPI colors only showing for few secons when I change the DPI, but im talking about when is charging, no light anywhere when is chaging and then I don't know when is full charged because in iCue only says charging forever.

I also have an HS80 Wireless and in that case it shows the light for charging that stays on in green when is full charged, but no chaging green light on the M65 UW.

I don't have battery issue, only don't know when the mice is fully charged because no light for that.

Edited June 17 by I love my SUPP

[c-attack]

There is no "charging complete" light for the M65 Ultra.  It charges relatively quickly to full in 2-4 hours.  You can add a battery status section to the CUE dashboard and/or the Windows task bar tray.  

[I love my SUPP]

26 minutes ago, c-attack said:

There is no "charging complete" light for the M65 Ultra.  It charges relatively quickly to full in 2-4 hours.  You can add a battery status section to the CUE dashboard and/or the Windows task bar tray.  

Hi again,

That's not what says in the quick start guide, there says that the DPI light works as battery status/charging indicator and more.

I attached images and also the link so you can check it out.

M65 RGB ULTRA WIRELESS Quick Start Guide

 

 

Edited June 18 by I love my SUPP

[c-attack]

7 hours ago, I love my SUPP said:

no light anywhere when is chaging and then I don't know when is full charged because in iCue only says charging forever.

So you're saying your mouse doesn't show the light.  I am saying my M65 Ultra doesn't show the light.  And you are saying we're both wrong?

 

In software mode, it's going to show the current status for a brief moment, then override the charging light with DPI indicator color.  It will do the above table when in hardware mode (CUE not running), but since most users are going to keep CUE running for any number of reasons, you won't be able to use that as a guide unless you deliberately disconnect and reconnect the USB on the mouse or quit CUE.  I think it's easier to do a rough estimate on charging time and then disconnect, but that's up to you.  

[I love my SUPP]

10 minutes ago, c-attack said:

So you're saying your mouse doesn't show the light.  I am saying my M65 Ultra doesn't show the light.  And you are saying we're both wrong?

 

In software mode, it's going to show the current status for a brief moment, then override the charging light with DPI indicator color.  It will do the above table when in hardware mode (CUE not running), but since most users are going to keep CUE running for any number of reasons, you won't be able to use that as a guide unless you deliberately disconnect and reconnect the USB on the mouse or quit CUE.  I think it's easier to do a rough estimate on charging time and then disconnect, but that's up to you.  

Ohhh, i didn't think about that and also didn't try without iCue running... That quick start guide should be more detailed.

I just wanted to know when is fully charged to not overcharge the battery so it last longer.

Thanks for the help, I will try that tonight.

Edited June 18 by I love my SUPP

[c-attack]

It would make more sense if when the mouse was connected via usb and charging and CUE active, the charging light scheme in the table above was the dominant lighting. If you changed DPI with the buttons, then it could temporarily override the charging light function before going back a few seconds later. I suspect most users don’t need the constant indicator of what dpi mode is active and charging is of more importance so you can get rid of the heavy cable as soon as possible. 
 

However, I can’t remember if the M65 ultra ever worked that way. Could this be changed via firmware or software update?  Not sure. 

[I love my SUPP]

23 hours ago, c-attack said:

It would make more sense if when the mouse was connected via usb and charging and CUE active, the charging light scheme in the table above was the dominant lighting. If you changed DPI with the buttons, then it could temporarily override the charging light function before going back a few seconds later. I suspect most users don’t need the constant indicator of what dpi mode is active and charging is of more importance so you can get rid of the heavy cable as soon as possible. 
 

However, I can’t remember if the M65 ultra ever worked that way. Could this be changed via firmware or software update?  Not sure. 

Agree with all that, I think that's the problem of using only 1 light for all, they should have put another light somewhere for the battery/charging status.

And, for how long have you had the mouse? Any problem with it? Too much complains in the web about clicks going bad after some time. I personally own a M65 Pro for about 3 years and never had problems witch the clicks, also own an M65 Elite that worked great for 6 months and then it starting double clicking on the righ click and had to reeplace the switches, after that, the mice have been working fine for about a year; and now I got the M65 UW because I wanted no cables.

[c-attack]

I have a fairly strong bias here. The original M65 through the M65 Elite were my favorite mice and in constant use. While it looks the same, the subtle shift in sniper button placement causes me frequent unintentional activation. I’ve never had battery issues, but then it doesn’t get much use. My Ultra is a pre-release prototype.  I picked up the 2nd generation version with the different switch type, but didn’t keep it. I prefer my older Elite, even when wired. 
 

Reported issues with switch(es) failing dropped off after they changed to the new type. Some people have a preference for one or the other, but they’re both optical so it may turn off some people entirely.