laberet Posted December 18, 2022 Share Posted December 18, 2022 Worked fine until recent update. now the left 3 widgets flicker and turn solid blue. if you move the screen or edit the screen layout you can see them displayed normally but will flicker and eventually solid blue with white spike. Easier to see on video but cant upload that. Link to comment Share on other sites More sharing options...
c-attack Posted December 19, 2022 Share Posted December 19, 2022 Someone else reported this as well. I have not seen it on my Nexus and no way to tell yet whether this is a bug or local file corruption. Try the easy fix first and do the repair install of CUE from the Windows Apps list -> Corsair iCUE -> "Modify". Follow the prompts for the repair install. Link to comment Share on other sites More sharing options...
laberet Posted December 19, 2022 Author Share Posted December 19, 2022 (edited) Tried the repair and made no difference. Any way to roll back version and confirm that is the root issue? Edited December 19, 2022 by laberet Link to comment Share on other sites More sharing options...
c-attack Posted December 20, 2022 Share Posted December 20, 2022 Uninstall 4.31 normally though Windows. DO NOT select the 'erase all user settings' option. CUE automatically creates a backup file for each version when you update. Then install 4.30. It should pick up your files right as you left them prior to the update. https://downloads.corsair.com/Files/CUE/iCUESetup_4.30.162_release.msi Link to comment Share on other sites More sharing options...
laberet Posted December 21, 2022 Author Share Posted December 21, 2022 Uninstalling v.4.31.168 and reinstalling 4.30.162 restored normal operation. Is their a process to get this issue formally logged as a bug so it gets resolved in the next update? Link to comment Share on other sites More sharing options...
c-attack Posted December 21, 2022 Share Posted December 21, 2022 1 hour ago, laberet said: Is their a process to get this issue formally logged as a bug so it gets resolved in the next update? It’s noted, but thus far there have only been two reports. I don’t think a cause is identified. Link to comment Share on other sites More sharing options...
joinscome Posted December 22, 2022 Share Posted December 22, 2022 Same issue here. Solved by reinstalling the previous version. Hoping that this will be solved with the next update. Link to comment Share on other sites More sharing options...
c-attack Posted December 22, 2022 Share Posted December 22, 2022 (edited) If more of you are encountering this, turn on debug logging in CUE settings, then reboot, wait for cue to load, then export the log if the corruption is present. Not sure if it will capture it or not. This is a strange error. Only one change on the Nexus this update: Resolved an issue with the inability to scroll in certain panels for iCUE NEXUS So I guess the key question is if any of you have scrolling widgets set up and which “certain widgets” were changed. Edited December 22, 2022 by c-attack Link to comment Share on other sites More sharing options...
laberet Posted December 22, 2022 Author Share Posted December 22, 2022 For sure its a bug in the last version. I dont like the idea of never updating iCue again because this was not formally entered in to the support/development pipeline. I'd likely just stop using corsair peripherals at some point in the near future. Which so far I favor. The only real issue I've had is some games refuse to run because of anti-cheat flagging icue because I have RBG set to display color temps for CPU and GPU. I started using corsair instead of razer because they were not bothering to fix know issues with their top of line gear. Link to comment Share on other sites More sharing options...
laberet Posted December 22, 2022 Author Share Posted December 22, 2022 All of my widgets are scrolling except for the time and date on far right. Link to comment Share on other sites More sharing options...
c-attack Posted December 22, 2022 Share Posted December 22, 2022 (edited) Almost all of my widgets are scrolling (laterally) and I don’t see this on 4.31, so there must be another connection. From your picture, it looks like the PSU widgets were the scrambled ones. I don’t have an i-PSU. Do you have multiple Nexus “pages”? If so, did the left half scramble on every page/screen or just on the PSU values? However, I do run cpu load % and don’t see this, so I might be chasing the wrong lead. Edited December 22, 2022 by c-attack Link to comment Share on other sites More sharing options...
laberet Posted December 23, 2022 Author Share Posted December 23, 2022 Left 3 are scrambled. putting them in different orders does not change it. Its a bug caused by last update. If its not fixed soon I'll quit buying corsair gear just like I did razer. Link to comment Share on other sites More sharing options...
laberet Posted December 30, 2022 Author Share Posted December 30, 2022 I upgraded my graphics card to a Nvidia 40 Series and iCue does not recognize it or allow me to monitor temps for it in iCue. I can't update or I am unable to use the Nexus display. What is the process to get a bug fixed with iCue? Link to comment Share on other sites More sharing options...
c-attack Posted December 30, 2022 Share Posted December 30, 2022 Make sure you reboot after installing the new driver and then you will need to add the GPU back into the CUE dashboard and Nexus. CUE sees your new GPU as a new device, which it is, and gets the info from the driver. If you've already done this, list which 4000 series model you're running so it can be noted. Link to comment Share on other sites More sharing options...
Jarous Posted January 9 Share Posted January 9 Same problem with display corruption. .. The last properly functioning version is 4.30.162. All the newer ones has this issue... Link to comment Share on other sites More sharing options...
Jarous Posted January 9 Share Posted January 9 My settings are very common. Clock, CPU Load, CPU Temp, CPU Fan, GPU Temp and GPU Fan. Second screen is factory default, intact... Link to comment Share on other sites More sharing options...
laberet Posted January 10 Author Share Posted January 10 Does Corsair interact with forum or is this purely community support? Link to comment Share on other sites More sharing options...
c-attack Posted January 13 Share Posted January 13 Both. Are you still seeing this on 4.32? Link to comment Share on other sites More sharing options...
Jarous Posted January 15 Share Posted January 15 I am. Link to comment Share on other sites More sharing options...
projectdwnshft Posted January 16 Share Posted January 16 i found this thread earlier this month as im also having the same issues, my main screen was only setup to show gpu temps and cpu temps and a clock w/ date and the whole left side of the screen went blue and flashes. this seems to only effect the main screen, if you have multiple screens setup they all seem to work fine. I have since reverted to the update that was provided in this thread but i would love to be able to keep my things up to date and have them not broken. Link to comment Share on other sites More sharing options...
laberet Posted January 18 Author Share Posted January 18 I created a support ticket for this 8 days ago and have not had any response from support other than an acknowledgment that my ticket was created. Link to comment Share on other sites More sharing options...
laberet Posted January 18 Author Share Posted January 18 On 1/13/2023 at 5:52 PM, c-attack said: Both. Are you still seeing this on 4.32? Yes Link to comment Share on other sites More sharing options...
laberet Posted January 18 Author Share Posted January 18 Also the latest iCue version 4.32 still does not recognized the Nvidia RTX 4090 Founders edition. show up as "ASUS GPU: VGA 1" Link to comment Share on other sites More sharing options...
c-attack Posted January 19 Share Posted January 19 On 1/16/2023 at 10:03 AM, projectdwnshft said: this seems to only effect the main screen, if you have multiple screens setup they all seem to work fine This is an interesting idea. Do you each have a single Nexus screen set up? I have 4 and I still have not seen this issue yet. I am not sure if they mean it doesn't happen at all with multiple screens or swapping to another screen fixes it (doesn't display corruption). Link to comment Share on other sites More sharing options...
projectdwnshft Posted January 19 Share Posted January 19 out the box the nexus is setup with 2 side scrolling screens, i modified the first one and the second screen is still default that shows the mute, unmute, lighting link, and G-keys buttons on it. my main 1st screen just had date and time in the far right space and the first 2 spaces were just cpu and gpu temps and half that first screen would go blue or blue and flashing, if you swipped over to screen 2 it was perfectly normal Link to comment Share on other sites More sharing options...
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