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Trouble with iCue 100i

Suneil Angel

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I am sorry but this is my first time posting here so I do apologise if I am not clear in the post or not posted in the right place, etc.

I purchased H100i AIO cooler about a year ago and recently upgraded my GPU, which meant I had to upgrade my PSU as well. Everything went smooth but now the pump has started to make these sounds (you may want to crank up the volume a bit).

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Now I must mention here that my iCUE manager is showing the pump and the fan. So, I thought nothing of it until I started gaming. My iCUE flashed a message saying that the pump has gone in failsafe mode. That's when I started freaking out and looked online for help. I tried everything. From rotating my machine 45 degrees to get any bubbles out to uninstalling from device manager and reinstalling it. It is still making that sound.

Worse of all, the pump is not being detected in my BIOS either.

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In CUE you in should see a “H100i temp” under the AIO device. This is the water temperature and the best indicator of device functionality. A standard value at idle will be 4-7C above the room temperature and you might increase 6-10C with load (cpu or gpu case heat). However, if you cold boot the pc and the value steadily climbs to 50-60C, there is a flow problem. 

Can you be more specific about the model you have?  There are at least 7 different “H100i”. In cue it will give the full name. 

BIOS detection is along the tachometer lead from the pump to cpu fan. Most of the time this happens it is cause for alarm, however the Elite Capellix and lcd tops are more prone to miss the talk back with the BIOS and trigger a false alarm. A defect in the wire or tach sensor could create this condition without actually compromising functionality, so a key piece of information is whether your cpu is actually running hot at idle. 

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