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Micro from Void Elite not working

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Hi, I have a Corsair Elite Wireless and recently I can't get my microphone to turn on. Whether I have my mic up or down, it always shows me a red bar (for the mic being off) and I can't fix this by pressing the button on the left ear cup. Can anyone help me with this problem?

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  • Corsair Employees

Have you tried to unmute the microphone via the iCUE software?

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