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sabre rgb pro champion series doesn´t get recognized

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today i started my pc and got a notification i have to update my above mentioned mouse. After the update the mouse seems to be dead. The pc doesn´t recognize it and the rgb won´t show up. Then i plugged it in the Computer from my dad. The same. Deinstalled Icue and installed 3.15.101 where mouse got released with. It´s still have the same problem. Is there any possiblity to get it back to life? Or shall i just contact the support to get a new one? Because this shouldn´t be normal after an update. 

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