RustyMole Posted December 3, 2022 Share Posted December 3, 2022 I have a H115i Elite Capellix AIO. The pump and supplied fans no longer receive any power. Fans don't spin when plugged into certain ports on the controller and there is no RGB. Pump no longer powers up. I plugged the fans into the motherboard fan ports and they work fine. The SATA and USB cables are connected. It was working previously with no issues but after I upgraded my PSU to a CX650M the AIO wasn’t working. I can see the commander in the bios but it’s not sending power to the pump and certain fan ports. Really my question is whether or not the commander core could be faulty. It seems to be when controllable devices are connected to it, it just refuses to work with them. Thank you for your help. Link to comment Share on other sites More sharing options...
Solution c-attack Posted December 3, 2022 Solution Share Posted December 3, 2022 It's possible the Commander Core was damaged in the PSU swap or some type of cable mis-match. However, nearly all the resolutions for this are going to require some new hardware so start a support ticket with Corsair from the link at the bottom of the page. No reason to wait. Link to comment Share on other sites More sharing options...
RustyMole Posted December 3, 2022 Author Share Posted December 3, 2022 Thank you Link to comment Share on other sites More sharing options...
RustyMole Posted December 4, 2022 Author Share Posted December 4, 2022 I submitted a ticket but my account says I don’t have one, do I just need to wait for corsair to respond to it? Link to comment Share on other sites More sharing options...
c-attack Posted December 4, 2022 Share Posted December 4, 2022 Yes, just wait. Maybe on Monday one of the Corsair representatives in the forum can check to make sure the ticket is there. Link to comment Share on other sites More sharing options...
RustyMole Posted December 4, 2022 Author Share Posted December 4, 2022 Okay thanks! Link to comment Share on other sites More sharing options...
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