Lightning Node Pro port problem?

[p2dr]

Hello, 

My Lightning Node Pro seems to have issues. It seems to recognize only half of the leds the fans have, or something similar?

I have the Node in a build with 3x Corsair iCUE ML120 RGB Elite white.
After connecting the 3 fans to the node, the fans do not light up in the correct way. (Only lights up half of the leds)
This is what happens: (see attachments)
Fan on port (1) lights up full.
Fan on port (2) lights up half.
Fan on port (3) does not light up at all.

Opening up the iCUE software, and viewing the node Lighting Setup where the fans are identified by Red (1) Yellow (2)  and Green (3), things seem to be weird.

It shows 2 identifying colors (red and yellow) on fan (1), and 1 color (Green, and only on half of the leds) on fan (2).
So, the port (1) "creates" actually TWO fans?? 

Connecting only 1 fan to port (1), results in the LEDs of that specific fan also lighting up HALF.
Changing fans on port (1) results in the same thing.
Changing around the 3 different fans on all of the 3 ports does not solve the matter.

Anything else I can try? Did I miss something? Or someone who has a solution? Would be awesome of course 🙂 RMA always last thing I want to do.
I tried searching for this on this forum but couldn't find a similar problem.

Rest of my build:

Thermaltake The Tower 100 Snow
ASRock B550 Phantom Gaming-itx/ax
AMD Ryzen 7 5700G
Corsair iCUE H60i RGB Pro XT
Corsair Vengeance RGB Pro SL 16gb-3200-CL16
Corsair RM750 (2021) White
Samsung 980 Pro
 

 

[p2dr]

Can't edit for some reason... some additional info though:
Connecting only 1 fan to port (1), and telling iCUE software there are TWO fans, the 1 fan lights up with TWO identifier colors(!!!)
The problem also exists before windows starts, so it's also not a software or Windows issue.

Edited November 27, 2022 by p2dr
additional info

[c-attack]

Make sure you have properly identified your fans in Lighting Setup. ML-Elite, SP-Elite, and SP-Pro are all “8 LED fan series”. The prior generation ML-Pro was 4 LEDs so if you select ML x 3 you only get 12 LEDs — or a fan and a half on 3 ML-Elite. 

[p2dr]

30 minutes ago, c-attack said:

Make sure you have properly identified your fans in Lighting Setup. ML-Elite, SP-Elite, and SP-Pro are all “8 LED fan series”. The prior generation ML-Pro was 4 LEDs so if you select ML x 3 you only get 12 LEDs — or a fan and a half on 3 ML-Elite. 

WOW i did not know this at all, would have been great to have had this info beforehand!
Without this info, it really didn't make sense to me to select the "8 LED fan series" option earlier. I just selected the ML PRO RGB option and didn't look at this again. Just wow.

So, many thanks my friend! 

added screenshot of the option menu for reference for others

[c-attack]

Yes, unfortunately this comes up a lot on CUE 4. In CUE 3 there was a little note explaining which fan types were a part of the 8 led series. Not in CUE 4. A lot of users stop on the first “ML” or “SP” they see thinking that must be correct. At a minimum, moving 8 LED fan series to the top of the list would help. I suspect a lot of users never go down far enough to see it and 8 led fans are the majority of fans in use. 

Edited November 27, 2022 by c-attack