RyanHollibaugh Posted June 15, 2005 Share Posted June 15, 2005 Corsair XMS 512Mb 400Mhz Basically, I have two sticks of this product. When I try to boot with one it doesn't even get to BIOS. When I use the other identical stick in the same slot everything works fine. When I use both my computer only recognizes the one that I know works. I bought it from NewEgg.com but their RMA policy expired a couple months ago. So I'm trying to RMA it to the manufacturer. The numbers on the stick are: CMX512-3200C2PT XMS3202v2.2 0324154 XMS3200 512Mb 400MHz CL2 Link to comment Share on other sites More sharing options...
Jabberwok Posted June 15, 2005 Share Posted June 15, 2005 Through tests have been dont it seems. Just wait for Ramguy to reply to this message & you'll be good to go. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 15, 2005 Corsair Employees Share Posted June 15, 2005 Let's get them both replaced. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
RyanHollibaugh Posted June 16, 2005 Author Share Posted June 16, 2005 Let's get them both replaced. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! I can't replace both at once, since I have no spares. Can I replace one, then the other? Link to comment Share on other sites More sharing options...
Wired Posted June 16, 2005 Share Posted June 16, 2005 To run them together, it's HIGHLY recommended that they match. Link to comment Share on other sites More sharing options...
RyanHollibaugh Posted June 16, 2005 Author Share Posted June 16, 2005 If I did one, then the other, I'd never be running 2 sticks at once until the end when both of them had been replaced. So matching them wouldn't be an issue. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 16, 2005 Corsair Employees Share Posted June 16, 2005 Ryan, If you send them one at a time there is no way can be sure that the replacment modules would match. And you might be right back to square one. Link to comment Share on other sites More sharing options...
RyanHollibaugh Posted June 17, 2005 Author Share Posted June 17, 2005 Ryan, If you send them one at a time there is no way can be sure that the replacment modules would match. And you might be right back to square one. With some companies, you can give a credit card number, and they'll ship you the new RAM before you send in the old. Can Corsair do that for me? It's pretty important that I keep this machine running. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 17, 2005 Corsair Employees Share Posted June 17, 2005 Please talk to our customer service at 888-222-4346 and dial "0" or follow the link in my signature "If you have submitted the RMA using the on line form and have not got a reply!" And explain the issue to them by email. Link to comment Share on other sites More sharing options...
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