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corsair sabre pro rgb not working

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hi so i bought the mouse today and after i  updated icue it suddenly stopped working. i even tried to connect it a different computer but it still didnt turn on. i sumbitted a ticket but still didnt get any reply.  i'll aperciate the help.

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1 hour ago, Prayforluck said:

Same thing happened to me on macOS.

i really hope this problem is fixible

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56 minutes ago, Prayforluck said:

Yeah, and i just bought this mouse 2 weeks ago and it is a first decent mouse in my life, so disappointing to not be able to use it.

well if it helps at least you managed to use it for a bit, i bought it and 10 minutes later after updating it stopped working.  hope they'll fix it.

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