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Static noise with Virtuoso RGB


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Hi, I guess I need some help.

My not even 12 months old Virtuoso RGB starts 5 min into listening with static noise and or loud crackling. Nothing esle can be heard anymore then...

When I connect it via USB it starts to connect/disconnect rapidly. So I cant use it anymore.

I tried to reinstall iCue, delete reinstall drivers...I even reinstalled Windows 11 from scratch, nothing seems to help.

I guess it needs to be RMAd, or is there anything else i can do?

Thanks,

Mark

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