Dubzaa Posted November 10, 2022 Share Posted November 10, 2022 Everything was working perfectly fine yesterday but when I logged onto my PC this morning iCUE was not detecting my cooler even though it is still detected in windows. I have exhausted every available option I could find at this point and I am struggling to figure out how to solve it. I have updated iCUE (I was on 4.15.153 but now on the most recent version, auto updates were turned off.), I have downgraded version, I have done a fresh install of iCUE removing everything from appdata and regedit, I have swapped cables in my PC, i have unplugged and plugged them back in, unplugged the PSU for two mins, removed the device and then done a hardware scan whilst iCUE was open. I have uninstalled and reinstalled the device. HWInfo Corsair link setting is turned off, I have removed ASUS aura, I have reinstalled it. I don't know what else to do at this point. I have no recent software or physical installs on/in my PC. Specs: Win10 Home CPU: Intel Core i9 9900K RAM: CORSAIR VENGEANCE LPX 64GB (2 x 32GB) DDR4 3600 MOTHERBOARD: ASUSTeK COMPUTER INC. ROG STRIX Z390-F GAMING GPU: NVIDIA GeForce RTX 2070 I know it's possible to flash the firmware using the hex file but I don't have it on my computer and I am still waiting to hear back from Corsair support for that. Any other ideas would be greatly appreciated. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted November 10, 2022 Corsair Employees Share Posted November 10, 2022 We would recommend that you reach out to our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
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