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iCue doesn't recognize my ram


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I updated the iCue software and firmware and now the software doesn't recognize the ram.

Before updating, I had 0 problems for years.

I have 2x16GB DDR4 Corsair Vengeance Pro.

I click on restart, nothing happens.

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Edited by GumGumi
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  • Corsair Employees

Mind providing some basic system information like what exact DRAM kit and what motherboard and CPU you are using? What exact version of iCUE did you install? Have you tried the steps in the help article below to clean uninstall and reinstall your iCUE software?

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

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