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k65 lux keyboard& vengeance ram issue

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im having an issue when i open my pc. the rgb lights on my RAM is working. but once the keyboard rgb activated. the RAM grb turns off.

anyone face this kind of issue? what should i check?

tried to do the force update on icue. still no luck

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  • Corsair Employees

Can you provide a screenshot of the iCUE software showing your DRAM's RGB settings?

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There shouldn’t be a connection between those two devices. Make sure you create your lighting in “lighting effects”. That is the displayed effect when CUE is running. “Hardware Lighting” is only displayed when CUE is not running, like the boot and shutdown sequences. It is normal for the KB lights to go off momentarily during boot initialization of the device but they will come on before the OS loads. 

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