Icue Installation causing my PC to crash

[Gabriel Mantini]

I've been using the ICue software for about 4 years with little to no problems with it, until yesterday.

I received a notification from the software that an update was available(from v3.38 to v4.29) so i went on updating and that's when my problem started.

Started getting "Critical process died" every time i tried to update the version of the software so i just uninstalled and tried to download again directly from corsair site. Although it didn't help either, i keep getting the same error regardless of which version of ICue I try to install.

 

My system info is:

    Machine 

•     Operating System        Microsoft Windows 10 Pro (64-bit) 
•     Memory                32 GB
•     Processor            AMD Ryzen 7 5800X3D 8-Core Processor           
•     Motherboard            ASUSTeK COMPUTER INC. - PRIME B450M-A
•     Video Cards            NVIDIA GeForce GTX 1660
•     Monitors            XB273 GX   
•     Hard Disk            NVMe ADATA SX8200 PNP(1 TB)
•     Network Card            Realtek PCIe GbE Family Controller

Memory

• General
•     Type                DDR4
•     Size                32768 MByte
• Timings
•     DRAM Frequency            1596,8 MHz
•     FSB:DRAM            --
•     CAS# Latency(CL)        16 clocks
•     RAS# to CAS# Delay(tRCD)    20 clocks
•     RAS# Precharge(tRP)        20 clocks
•     Cycle Time(rRAS)        38 clocks
•     Bank Cycle Time(tRC)        --
•     Command Rate(CR)        1 clocks