iCue detecting a Hs70 Pro Wireless headset instead of Currently using Hs80

[Lanserano]

I've been having this issue for the past 3 hours after coming back from home, I did use this computer with a void headset dongle which i borrowed and worked fine. My HS80 both wired and wireless worked fine as well. Weirdly enough when i insert HS80 dongle in my computer it detects a headset I haven't ever owned. I tried resetting it but it keeps telling I have a HS70 on my system or something like that.

Thanks for reading I'd appreciate the support

[Corsair Raven]

Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com/hc/en-us/requests/new so our support team can look into this further for you.