Corsair K55 RGB keyboard freezes (iCUE v 4.27.168 software issue)

[Do_odler]

Whenever the iCUE (v. 4.27.168) application is running, my Corsair K55 RGB keyboard is inoperable (80% of the time, the signal is not processed, even the rainbow wave keyboard light stops).

Attached is a screen capture on what I see in iCUE app (note the disappearing-reappearing of the keyboard)

At the bottom, below, is a slice of the exported log. I only added the part that repeats. I don't know where I can submit the entire log. Specs are also mentioned at the end.

 

Steps to reproduce:

- install iCUE v 4.27.168 software

- have keyboard Corsair K55 RGB

- open iCUE and wait 10 seconds

- observe cyclic freezes (no signal) of about 15 seconds, then 5 seconds of signal, then repeat (no signal again, signal, no signal....). NOT OK

- observe that during cyclic freezes, the rainbow wave light animation on the physical keyboard stops. NOT OK

 

LOG SLICE:

2022-09-07 04:28:08.743 W cue.mod.nxp.hid_io.base: "NxpReport(Set SetDeviceMode)" failed. Retry...
2022-09-07 04:28:08.743 W cue.mod.nxp.feature: "NxpReport(Set SetDeviceMode)" failed for "K55 RGB"
2022-09-07 04:28:08.743 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col02#8&302528b7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}"
2022-09-07 04:28:08.743 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}"
2022-09-07 04:28:08.743 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col04#8&302528b7&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}"
2022-09-07 04:28:08.743 I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_01#8&c4deaf5&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}"
2022-09-07 04:28:08.743 I cue.dev.enum.adapter: Removing proto: "AF47A4435C3296F1F5001BC140048000"
2022-09-07 04:28:08.744 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col02#8&302528b7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed.
2022-09-07 04:28:08.745 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed.
2022-09-07 04:28:08.746 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col04#8&302528b7&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed.
2022-09-07 04:28:08.747 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_01#8&c4deaf5&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed.
2022-09-07 04:28:08.747 I cue.hid_device_detector: Mark all tasks as finished.
2022-09-07 04:28:08.784 I cue.hid_report_worker: Stopping report worker "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}"
2022-09-07 04:28:08.784 I cue.hid_report_worker: Waiting for report worker stop "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}"
2022-09-07 04:28:09.378 I cue.dev.hidenumerator: Found device VID 6940 PID 6973 Usage Page 12 Usage 1
2022-09-07 04:28:09.380 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col02\\8&302528b7&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.380 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col02\\8&302528b7&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.380 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col02\\8&302528b7&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.380 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col02\\8&302528b7&0&0001")("hid-direction", "input")("hid-type", "report")("hid-usage", "1")("hid-usagepage", "12")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.401 I cue.dev.hidenumerator: Found device VID 6940 PID 6973 Usage Page 65472 Usage 2
2022-09-07 04:28:09.402 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col03\\8&302528b7&0&0002")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65472")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.402 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col03\\8&302528b7&0&0002")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65472")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.402 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col03\\8&302528b7&0&0002")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65472")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.402 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col03\\8&302528b7&0&0002")("hid-direction", "input")("hid-type", "report")("hid-usage", "2")("hid-usagepage", "65472")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.416 I cue.dev.hidenumerator: Found device VID 6940 PID 6973 Usage Page 65474 Usage 3
2022-09-07 04:28:09.417 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col04\\8&302528b7&0&0003")("hid-direction", "input")("hid-type", "report")("hid-usage", "3")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.417 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col04\\8&302528b7&0&0003")("hid-direction", "input")("hid-type", "report")("hid-usage", "3")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.417 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col04\\8&302528b7&0&0003")("hid-direction", "input")("hid-type", "report")("hid-usage", "3")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.417 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col04\\8&302528b7&0&0003")("hid-direction", "input")("hid-type", "report")("hid-usage", "3")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.428 I cue.dev.hidenumerator: Found device VID 6940 PID 6973 Usage Page 65474 Usage 4
2022-09-07 04:28:09.429 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.429 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.429 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.429 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.429 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.430 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.430 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.430 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "feature")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.430 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.430 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.430 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.430 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.430 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.430 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.430 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.430 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "4")("hid-usagepage", "65474")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.440 I cue.dev.hidenumerator: Found device VID 6940 PID 6973 Usage Page 1 Usage 6
2022-09-07 04:28:09.441 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.441 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.441 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.441 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "input")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.441 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.441 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.441 I cue.dev.mgr: Candidate device for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))  not found.
2022-09-07 04:28:09.441 I cue.dev.mgr: No manifest for QMap(("bus", "hid")("devInstanceId", "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000")("hid-direction", "output")("hid-type", "report")("hid-usage", "6")("hid-usagepage", "1")("model-name", "Corsair Gaming K55 RGB Keyboard")("usb-pid", "6973")("usb-vid", "6940")("vendor", "Corsair"))
2022-09-07 04:28:09.441 I cue.mod.legacy.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col02#8&302528b7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3d&mi_00&col02\\8&302528b7&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1B3D\\AF47A4435C3296F1F5001BC140048000\u0000") inserted.
2022-09-07 04:28:09.441 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col02#8&302528b7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2022-09-07 04:28:09.441 I cue.devices: Device vid=1b1c pid=1b3d ignored by HidDeviceEnumerator
2022-09-07 04:28:09.442 I cue.mod.legacy.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3d&mi_00&col03\\8&302528b7&0&0002", ParentInstanceId: "USB\\VID_1B1C&PID_1B3D\\AF47A4435C3296F1F5001BC140048000\u0000") inserted.
2022-09-07 04:28:09.442 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2022-09-07 04:28:09.442 I cue.devices: Device vid=1b1c pid=1b3d ignored by HidDeviceEnumerator
2022-09-07 04:28:09.442 I cue.mod.legacy.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col04#8&302528b7&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3d&mi_00&col04\\8&302528b7&0&0003", ParentInstanceId: "USB\\VID_1B1C&PID_1B3D\\AF47A4435C3296F1F5001BC140048000\u0000") inserted.
2022-09-07 04:28:09.442 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col04#8&302528b7&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2022-09-07 04:28:09.442 I cue.devices: Device vid=1b1c pid=1b3d ignored by HidDeviceEnumerator
2022-09-07 04:28:09.442 I cue.mod.legacy.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_01#8&c4deaf5&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3d&mi_01\\8&c4deaf5&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3D\\AF47A4435C3296F1F5001BC140048000\u0000") inserted.
2022-09-07 04:28:09.442 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_01#8&c4deaf5&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 1000 ms.
2022-09-07 04:28:09.442 I cue.devices: Device vid=1b1c pid=1b3d ignored by HidDeviceEnumerator
2022-09-07 04:28:09.442 I cue.mod.legacy.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col01#8&302528b7&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd", InstanceId: "hid\\vid_1b1c&pid_1b3d&mi_00&col01\\8&302528b7&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3D\\AF47A4435C3296F1F5001BC140048000\u0000") inserted.
2022-09-07 04:28:09.442 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col01#8&302528b7&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" with delay 1000 ms.
2022-09-07 04:28:09.442 I cue.devices: Device vid=1b1c pid=1b3d ignored by HidDeviceEnumerator
2022-09-07 04:28:10.432 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col01#8&302528b7&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd"
2022-09-07 04:28:10.432 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col02#8&302528b7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2022-09-07 04:28:10.432 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col03#8&302528b7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2022-09-07 04:28:10.433 I cue.mod.legacy.enum: Protocol for DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col02#8&302528b7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3d&mi_00&col02\\8&302528b7&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1B3D\\AF47A4435C3296F1F5001BC140048000\u0000") not found. Create new
2022-09-07 04:28:10.433 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_00&col04#8&302528b7&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2022-09-07 04:28:10.433 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3d&mi_01#8&c4deaf5&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened.
2022-09-07 04:28:10.433 C cue.mod.audio.enumerator: Cannot attach audio device to "K55 RGB". AudioDeviceComponent not found
2022-09-07 04:28:10.433 I cue.hid_device_detector: Mark all tasks as finished.
2022-09-07 04:28:10.433 C cue.mod.audio.enumerator: Cannot attach audio control device to "K55 RGB". AudioControlComponent not found
2022-09-07 04:28:10.433 C cue.mod.audio.enumerator: Cannot attach audio device to "K55 RGB". AudioDeviceComponent not found
2022-09-07 04:28:10.433 C cue.mod.audio.enumerator: Cannot attach audio control device to "K55 RGB". AudioControlComponent not found
2022-09-07 04:28:10.433 C cue.mod.audio.enumerator: Cannot attach audio device to "K55 RGB". AudioDeviceComponent not found
2022-09-07 04:28:10.433 C cue.mod.audio.enumerator: Cannot attach audio control device to "K55 RGB". AudioControlComponent not found
2022-09-07 04:28:10.437 C cue.mod.audio.enumerator: Cannot attach audio device to "K55 RGB". AudioDeviceComponent not found
2022-09-07 04:28:10.437 C cue.mod.audio.enumerator: Cannot attach audio control device to "K55 RGB". AudioControlComponent not found
2022-09-07 04:28:10.439 I cue.mod.legacy.enum: Initializing "K55 RGB" "(vid=1b1c, pid=1b3d)"
2022-09-07 04:28:10.471 I cue.mod.legacy.enum: Initialized true "K55 RGB" "(vid=1b1c, pid=1b3d)"
2022-09-07 04:28:10.489 I cue.dev.mgr: Candidate device for QMap(("bus", "legacy")("usb-pid", "6973")("usb-vid", "6940"))  not found.
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  30
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  95
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  164
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  165
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  166
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  167
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  168
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  169
2022-09-07 04:28:10.490 W Unimplemented conversion for command:  161
2022-09-07 04:28:10.491 I cue.dev.mgr: Found candidate device for QMap(("bus", "legacy")("usb-pid", "6973")("usb-vid", "6940"))
2022-09-07 04:28:10.597 I cue.devices: Device insertion processing complete for K55 RGB (vid=1b1c, pid=1b3d)
2022-09-07 04:28:10.597 I cue.dev.conn_proxy: Device does not support multiple connection types
2022-09-07 04:28:10.597 I cue.profiles.mappings_actualizer: Use volume wheel workaround for "K55 RGB"
2022-09-07 04:28:10.598 I cue.lightings.direct_player: Started lighting worker in 0x9e4
2022-09-07 04:28:10.631 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image"
2022-09-07 04:28:10.632 I cue.firmware.index: "K55 RGB" firmware update, expected version: 30.9 same version found, on device: bootloader: 3.0 firmware: 30.9
2022-09-07 04:28:10.632 W cue.common.download: The download process is not started
2022-09-07 04:28:13.111 I cue.dev.enum.adapter: Before removed proto: "AF47A4435C3296F1F5001BC140048000"
2022-09-07 04:28:13.111 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditorDeviceComponent.qml:19: TypeError: Cannot read property 'deviceImageSource' of null
2022-09-07 04:28:13.111 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditorDeviceComponent.qml:20: TypeError: Cannot read property 'deviceFwVersion' of null
2022-09-07 04:28:13.111 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditorDeviceComponent.qml:18: TypeError: Cannot read property 'deviceName' of null
2022-09-07 04:28:13.111 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditorDeviceComponent.qml:21: TypeError: Cannot read property 'deviceUpdateController' of null
2022-09-07 04:28:13.111 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditorDeviceComponent.qml:23: TypeError: Cannot read property 'isGenericMultipid' of null
2022-09-07 04:28:13.111 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditorDeviceComponent.qml:24: TypeError: Cannot read property 'genericUpdateModel' of null
2022-09-07 04:28:13.113 W qrc:/qml-imports/com/corsair/cue/settings/UpdatesSettingsEditor.qml: Writing to "deviceModel" broke the binding to the underlying model
2022-09-07 04:28:13.113 W QCoreApplication::postEvent: Unexpected null receiver
2022-09-07 04:28:13.113 W QCoreApplication::postEvent: Unexpected null receiver
2022-09-07 04:28:13.113 W QCoreApplication::postEvent: Unexpected null receiver
2022-09-07 04:28:13.113 W qrc:/qml-imports/com/corsair/cue/mainwindowplugin/MouseoverPopup.qml:144: TypeError: Cannot read property 'currentPresetName' of null
2022-09-07 04:28:13.113 W qrc:/qml-imports/com/corsair/cue/mainwindowplugin/MouseoverPopup.qml:86: TypeError: Cannot read property 'enabled' of null
2022-09-07 04:28:13.113 W qrc:/qml-imports/com/corsair/cue/mainwindowplugin/MouseoverPopup.qml:78: TypeError: Cannot read property 'toolTipText' of null
2022-09-07 04:28:13.113 W qrc:/qml-imports/com/corsair/cue/mainwindowplugin/MouseoverPopup.qml:69: TypeError: Cannot read property 'title' of null
2022-09-07 04:28:13.113 W qrc:/qml-imports/com/corsair/cue/mainwindowplugin/MouseoverPopup.qml:61: TypeError: Cannot read property 'iconSource' of null
2022-09-07 04:28:13.142 W cue.mod.nxp.hid_io.base: "NxpReport(Set RgbZoneData)" failed with "The device is not connected. (1167)"
2022-09-07 04:28:13.142 I cue.mod.nxp.hid_io.base: Disconnect device "K55 RGB"
2022-09-07 04:28:13.153 W cue.mod.nxp.hid_io.base: "NxpReport(Set RgbZoneData)" failed. Retry...
2022-09-07 04:28:13.153 W cue.mod.nxp.feature: "NxpReport(Set RgbZoneData)" failed for "K55 RGB"
2022-09-07 04:28:13.183 I cue.lightings.direct_player: Stopped lighting worker in 0x9e4
2022-09-07 04:28:13.184 I cue.dev.enum.adapter: Freeing device: "AF47A4435C3296F1F5001BC140048000"
2022-09-07 04:28:13.184 W cue.mod.nxp.hid_io.base: "NxpReport(Set SetDeviceMode)" failed with "The device is not connected. (1167)"
2022-09-07 04:28:13.185 I cue.mod.nxp.hid_io.base: Disconnect device "K55 RGB"
2022-09-07 04:28:13.195 W cue.mod.nxp.hid_io.base: "NxpReport(Set SetDeviceMode)" failed. Retry...
2022-09-07 04:28:13.195 W cue.mod.nxp.feature: "NxpReport(Set SetDeviceMode)" failed for "K55 RGB"

SPECS:

-----------------------------------------------------
BIOS
-----------------------------------------------------
Name : F50
Manufacturer : American Megatrends Inc.
 : Default string
Version : ALASKA - 1072009
-----------------------------------------------------
Motherboard
-----------------------------------------------------
Product name : B450 AORUS M
Serial number : Default string
Manufacturer : Gigabyte Technology Co., Ltd.
-----------------------------------------------------
CPU
-----------------------------------------------------
Name : AMD Ryzen 5 3600 6-Core Processor
Serial number : Unknown
Description : AMD64 Family 23 Model 113 Stepping 0
Frequency : 3593
Number of cores : 6
Number of logical processors : 12
-----------------------------------------------------
Physical memory
-----------------------------------------------------
Manufacturer : Corsair
Serial number : 00000000
Model : CMK32GX4M2B3200C16
Speed : 2133
Form factor : DIMM
Memory type : DDR4
Capacity : 17179869184
-----------------------------------------------------
Manufacturer : Corsair
Serial number : 00000000
Model : CMK32GX4M2B3200C16
Speed : 2133
Form factor : DIMM
Memory type : DDR4
Capacity : 17179869184
-----------------------------------------------------
USB Controller
-----------------------------------------------------
Name : NVIDIA USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
Serial number : PCI\VEN_10DE&DEV_1AD8&SUBSYS_C7291462&REV_A1\4&1FC990D7&0&0219
Manufacturer : Generic USB xHCI Host Controller
-----------------------------------------------------
Name : AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
Serial number : PCI\VEN_1022&DEV_43D5&SUBSYS_11421B21&REV_01\4&2C18E2E3&0&000B
Manufacturer : Generic USB xHCI Host Controller
-----------------------------------------------------
Name : AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
Serial number : PCI\VEN_1022&DEV_149C&SUBSYS_50071458&REV_00\4&1FDE7688&0&0341
Manufacturer : Generic USB xHCI Host Controller
-----------------------------------------------------
Name : NVIDIA USB Type-C Port Policy Controller
Serial number : PCI\VEN_10DE&DEV_1AD9&SUBSYS_C7291462&REV_A1\4&1FC990D7&0&0319
Manufacturer : NVIDIA
-----------------------------------------------------
Operating System
-----------------------------------------------------
Name : Microsoft Windows 10 Pro
Architecture : 64-bit
 : 10.0.19044
Service pack version, major : 0
Service pack version, minor : 0
 : Windows Professional
-----------------------------------------------------
User properties
-----------------------------------------------------
Is run under administrator : 0
 : 
User has administrator privileges : true

[Do_odler]

Might be important:    after I exit the iCUE software, the keyboard works without problems (signal and lights are OK)

[Do_odler]

Marking this thread as duplicate of this one: 

The solution is this post, which involves a keyboard reset using [Fn]+[F4]: