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Dominator Platinum RGB one stick does not light up after shutdown or sleep


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Hi,

I have just built a system on an ASUS TUF B550 Micro ATX board with a 5950x and 4x16gb dominator platinum 3600 cl16 ram kit. I have a problem where when i first tuned it on the stick in dimm slot 2 did not light up. I installed icue and forced a firmware update and then it lit up properly. The trouble is that when i hibernate or shutdown or sleep the computer upon turning it on i get the 1 stick not lighting up again, and i have to go into icue and force firmware update to make it light up everytime. Is there anything i can do the firmware on the sticks is v 1.04.28.

IMG_3564.jpg

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  • Corsair Employees

Hey there, sorry to hear that we would recommend that you contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you.

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