Will66 Posted August 1, 2022 Share Posted August 1, 2022 Hi, I have just built a system on an ASUS TUF B550 Micro ATX board with a 5950x and 4x16gb dominator platinum 3600 cl16 ram kit. I have a problem where when i first tuned it on the stick in dimm slot 2 did not light up. I installed icue and forced a firmware update and then it lit up properly. The trouble is that when i hibernate or shutdown or sleep the computer upon turning it on i get the 1 stick not lighting up again, and i have to go into icue and force firmware update to make it light up everytime. Is there anything i can do the firmware on the sticks is v 1.04.28. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mars Posted August 3, 2022 Corsair Employees Share Posted August 3, 2022 Hey there, sorry to hear that we would recommend that you contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you. 1 Link to comment Share on other sites More sharing options...
mikeyosm Posted January 4 Share Posted January 4 Hello I have exactly the same issue. Just bought some RAM today and only one stick is not showing RGB after power off/on. Have to iCue force update to get the RGB to show up. Is the RAM faulty? Link to comment Share on other sites More sharing options...
mikeyosm Posted January 7 Share Posted January 7 On 8/3/2022 at 7:04 PM, Corsair Mars said: Hey there, sorry to hear that we would recommend that you contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you. Did you resolve this? Link to comment Share on other sites More sharing options...
Gilgamesh_03 Posted April 21 Share Posted April 21 This is literally me every time as well. I don't understand why it happens but its only after shutdown or hibernation, waking up from sleep keeps the settings fine but the other two I have to force an update. Link to comment Share on other sites More sharing options...
Terch Posted April 28 Share Posted April 28 I've been having the exact same issue as well, I have a 128GB Dominator Platinum kit. Forcing firmware updates makes the troublesome stick light up. As soon as the PC is shut down for an extended amount of time. The same stick will fail to light up. Is there any update on this as it seems to be a common issue now? Link to comment Share on other sites More sharing options...
c-attack Posted May 1 Share Posted May 1 On 4/28/2023 at 2:25 PM, Terch said: I've been having the exact same issue as well, I have a 128GB Dominator Platinum kit Are you using Windows Fast Boot/Start that is really a hibernation state? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now