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My Glaive RGB mouse keeps disconnecting


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While I'm playing Valorant, I've discovered recently that my my mouse will disconnect and reconnect and even disconnect and not reconnect. 

Things I've tried: new usb port and uninstalling the driver and restarting the computer.

It doesnt disconnect anywhere but  Valorant and was wondering if anyone has had the same problem or some people that may have a solution

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  • Corsair Employees
14 hours ago, Pokefyre said:

@Corsair JeremyAt this point now it happens every 1 to 2 minutes and i have to reach back and unplug and replug

i tried updating the software as well but that didnt work

 

@Pokefyre I'm sorry you are having this issue. Please elevate this issue and contact our support and they will help you in any way possible.

 

CORSAIR support team: https://help.corsair.com/hc/en-us

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