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Corsair rgb void elite 7.1 wireless gaming headset


c4LaQ

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I bought Corsair rgb void elite 7.1 wireless gaming headset 3 days ago.I am playing game with headset but after a certain time there is a crackling sound and the sound comes and goes.

can someone help me ?

Edited by c4LaQ
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  • Corsair Employee

Hi c4LaQ!

I'm sorry you are having this issue, can you try to reset the headset to see if that'll help solve?

1) Make sure your headset is currently unplugged.
2) Make sure your headset is powered off.
3) Hold the Mute button on the headset down for about 15 seconds.
4) Hold down the power button until the headset turns on.
5) Test your headset and see if the issue is resolved.

If you are still experiencing this issue after trying this please feel free to contact our support team at https://help.corsair.com and they will further assist you!

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