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Virtuoso SE LEDs quit working


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Anyone else running into an issue where the LEDs completely stopped working while in wireless mode? I can plug in the charging cable and the lights will turn on while the switch is off, but is will not light up when  the USB is unplugged. I have had the headset for over a year and never had this issue until this week. I normally run the LEDs at very low brightness settings but i appreciate the LED on the mic lighting red when muted. now none of the LEDs work unless plugged in before turning on headset.

just wondering if this is something that i should RMA or if  it might be eligible or if there is a fix for it.


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  • 2 weeks later...

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