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New iCUE update corrupts windows

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Installed a iCUE update yesterday. Now windows would freeze during boot and goes into an auto repair loop after restarting. I successfully entered safe mode and found a DCOM Error 1084 which tells me a 3rd party software is causing a windows corruption. The only thing I installed yesterday was the iCUE update.

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  • Corsair Employees


Thank you for the information, we would suggest doing a clean install of iCUE. 

Please follow the steps below:

  1. Open your computer's Control Panel.
  2. Open the Programs and Features options.
  3. Select Corsair Utility Engine in the list, and then select Uninstall.
  4. Press Window Key + R to open the Run command.
  5. Type %appdata% and press Enter.
  6. Delete any Corsair folders in the window that pops up.
  7. Return to the Run window and type %localappdata%.
  8. Delete any Corsair folders in the window that pops up.
  9. Open File Explorer and navigate to C:\Program Files (x86)\ for iCUE 3, or C:\Program Files\ for iCUE 4.
  10. Delete any Corsair folders in that folder.
  11. Type Regedit in the Run window and then click OK.
  12. Go to HKEY_CURRENT_USER\Software\ and delete the Corsair folder.
  13. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ and delete the Corsair folder.
  14. Restart your computer.
  15. Download a new installer file for iCUE from Corsair.com and reinstall.


If you need assistance with these steps, please reach out to our support team.

Contact Support @ https://help.corsair.com/hc/en-us

They can help you with this issue.



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