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Corsair Void Elite USB Won't ligh the Corsair Logo After decreasing it's clarity on Device Configuration.


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Hello guys, after the update from 3.32.80 to 4.22.203 I get this problem.

 

I have a scimitar RGB elite and a K70 RGB MK.2.

 

When I go to sleep, I turn clarity off, and when I turn the clarity to max, only my Headset wont work.

 

The option to increase it is "gray out".

 

 

image.thumb.png.325bdd73ffe9c78cd3c5dd8b2ec58348.png

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  • 2 weeks later...

I have the same problem for 3 weeks. I actually had my helmet sent back to amazon to receive a new one today, but the problem has not gone away. In fact my VOID ELITE RGB USB headset is detected as a VOID ELITE USB headset. So it is no longer possible for me to light the RGB LEDs.957509343_Capturedcran2022-07-22192351.thumb.png.61ea77cec5d128ca23bec307ceb06357.png

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On 7/13/2022 at 9:51 AM, Corsair Raven said:

Hey there! Have you already tried reconnecting the USB cable for the headset?

Hello Friend, That I did. Had to go back in versions and now update. =\

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On 7/22/2022 at 5:26 PM, Corsair Raven said:

Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you.

The new updates will solve it? Just as a problem of my mouse that i openned and no one has answer it.

 

 

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On 7/27/2022 at 4:49 AM, MonKiwiLuffy said:

Will try it when I update the icue. Thx friend.

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