Reno Posted July 10 Share Posted July 10 Hello guys, after the update from 3.32.80 to 4.22.203 I get this problem. I have a scimitar RGB elite and a K70 RGB MK.2. When I go to sleep, I turn clarity off, and when I turn the clarity to max, only my Headset wont work. The option to increase it is "gray out". Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Raven Posted July 13 Corsair Employees Share Posted July 13 Hey there! Have you already tried reconnecting the USB cable for the headset? Link to comment Share on other sites More sharing options...
MonKiwiLuffy Posted July 22 Share Posted July 22 I have the same problem for 3 weeks. I actually had my helmet sent back to amazon to receive a new one today, but the problem has not gone away. In fact my VOID ELITE RGB USB headset is detected as a VOID ELITE USB headset. So it is no longer possible for me to light the RGB LEDs. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Raven Posted July 22 Corsair Employees Share Posted July 22 Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you. 1 Link to comment Share on other sites More sharing options...
MonKiwiLuffy Posted July 27 Share Posted July 27 i have the solution ! https://help.corsair.com/hc/de/articles/360025166712-Komplette-Neuinstallation-der-Corsair-Utility-Engine-iCUE- It solve ! It worked for me ! Link to comment Share on other sites More sharing options...
Reno Posted July 28 Author Share Posted July 28 On 7/13/2022 at 9:51 AM, Corsair Raven said: Hey there! Have you already tried reconnecting the USB cable for the headset? Hello Friend, That I did. Had to go back in versions and now update. =\ Link to comment Share on other sites More sharing options...
Reno Posted July 28 Author Share Posted July 28 On 7/22/2022 at 5:26 PM, Corsair Raven said: Hey there, go ahead and contact our support team by opening a ticket at https://help.corsair.com so our support team can look into this further for you. The new updates will solve it? Just as a problem of my mouse that i openned and no one has answer it. Link to comment Share on other sites More sharing options...
Reno Posted July 28 Author Share Posted July 28 On 7/27/2022 at 4:49 AM, MonKiwiLuffy said: i have the solution ! https://help.corsair.com/hc/de/articles/360025166712-Komplette-Neuinstallation-der-Corsair-Utility-Engine-iCUE- It solve ! It worked for me ! Will try it when I update the icue. Thx friend. Link to comment Share on other sites More sharing options...
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