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i got my keyboard, in december, and it had issues from the get go.

So when im typping, or gaming, my keyboard suddently disable all keys except for "z, q ,s, d, c," in order to fix the bug, i need to press "page up" or "page down". i cue detects my keyboard no problem, and is up to date. please help as i've never knew what was the problem (never spilled anything on it or dropped it) 

kind regards  

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  • Corsair Employees

Hi 7

Have you tried resetting  the device?

We would first suggest you try a soft-reset of the keyboard.  This will clear the keyboard internal memory, which often corrects issues such as the one you are experiencing.  Please follow the directions below:

1: Unplug the keyboard.

2: Press the Esc key

3: While holding the Esc key, plug in the keyboard.

4:  Hold the key down for 10 seconds.

5: Release the key.

If issues continue please contact Support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

 

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