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Choosing a built in profile or trying to import profile instantly closes ICUE.


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Starting yesterday after I updated to new Corsair ICUE, I noticed clicking on any of my custom profiles would instantly shut down ICUE. After following their guide to do a complete refresh\reinstall of their software, I decided not to import any custom profiles but use Corasir's built in ones. Even if I click on their built in Profiles, it still shuts down ICUE. Event Viewer shows this:

Faulting application name: iCUE.exe, version: 4.24.193.0, time stamp: 0x627bd766
Faulting module name: AudioDeviceConfigLib.dll, version: 2.3.36.0, time stamp: 0x6243fb21
Exception code: 0xc0000005
Fault offset: 0x000000000000ab3c
Faulting process id: 0x2ed4
Faulting application start time: 0x01d88ee4ad506699
Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe
Faulting module path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\AudioDeviceConfigLib.dll
Report Id: 1ca69076-80a5-4f34-8499-769f48313959
Faulting package full name: 
Faulting package-relative application ID: 

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image.thumb.png.5a5a0f86ecd94057654df741f88a9802.png

Resolved this issue by reverting back to older version! Now my profiles work with no problems. I won't be updating to the newer version until this gets resolved I guess. Hopefully this helps someone.

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Posting a "me too" on this.  There is another post with similar symptoms.  I have the same issue with a different faulting module.

 

Faulting application name: iCUE.exe, version: 4.24.193.0, time stamp: 0x627bd766
Faulting module name: ntdll.dll, version: 10.0.22000.778, time stamp: 0x5398ab6f
Exception code: 0xc0000374
Fault offset: 0x000000000010c8b9
Faulting process id: 0x40f0
Faulting application start time: 0x01d88f99df6f8107
Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 145a8561-8496-467e-a7d5-6978f1baf75f
Faulting package full name: 
Faulting package-relative application ID: 

 

 

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4 hours ago, TeejayTurner said:

Posting a "me too" on this.  There is another post with similar symptoms.  I have the same issue with a different faulting module.

 

Faulting application name: iCUE.exe, version: 4.24.193.0, time stamp: 0x627bd766
Faulting module name: ntdll.dll, version: 10.0.22000.778, time stamp: 0x5398ab6f
Exception code: 0xc0000374
Fault offset: 0x000000000010c8b9
Faulting process id: 0x40f0
Faulting application start time: 0x01d88f99df6f8107
Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 145a8561-8496-467e-a7d5-6978f1baf75f
Faulting package full name: 
Faulting package-relative application ID: 

 

 

Gotcha...Yeah I went back to 4.23.137 and everything seems to be fine.

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