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No enciende el Hs70 pro


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Buenas,

Cuando prendi el auricular olvide conectar el usb y dio un pitido raro el auricular, despues de eso ya no conecto mas al usb y tampoco parece que carga ni responde a nada de lo que le haga.

 

Que hago?(no se como levantar un ticket)

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  • Corsair Employees

Hey there, sorry to hear that. Can you try this reset and let me know if this helps?

  • Make sure your HS70 headset is powered off.
  • Hold down the Mute button on the headset for about 15 to 20 seconds.
  • Hold down the Power button until the headset turns on.
  • Test your headset and see if the issue is resolved.

If you are still experiencing issues we would recommend that you contact our support team by opening a ticket at https://help.corsair.com.

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1 hour ago, Corsair Mars said:

Hey there, sorry to hear that. Can you try this reset and let me know if this helps?

  • Make sure your HS70 headset is powered off.
  • Hold down the Mute button on the headset for about 15 to 20 seconds.
  • Hold down the Power button until the headset turns on.
  • Test your headset and see if the issue is resolved.

If you are still experiencing issues we would recommend that you contact our support team by opening a ticket at https://help.corsair.com.

Thanks that solve the issue

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