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M65 Ultra (Wired) heating up.


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My M65 Ultra bought in September last year so first revision have begun to heat up a bit when just sitting unused.

Right side and the underside is the parts that heating up the most and they can be around 32.5 degrees celcius just sitting still.

This began wirh the newest iCue version i belive as I jave not noticed this before (you notice it just laying you hand on the mouse).

Tried an older M65 Elite on the same port and it does not heat up like this.

 

Software or hardware issue?

 

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  • Corsair Employees

Hey Widde, this seems unusual, could you go ahead and contact our support team by opening a ticket at https://help.corsair.com so we can look into this a little further for you? Does it heat up if you try it on all your motherboard ports? What about if you try it on 2.4gz connection does it heat up as well?

 

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It the wired version so no 2.4ghz to try out :)

Tried it in other ports and on another computer (with lastest icue installed) and same issue.

The Top of tje right mousebutton ner the scroll wheel get warmer and after about 1-1.5h the underside of tbe mouse feels a bit heated and it's then the mouse feels like it's radiating heat, you can def feel it when moving you and from the mouse to write on the keybord and the grabbing the mouse again.

Have it connected through the passthrough on my k100.

Checked port power on k100 with my usb tester and it shows 5.008v and the mouse is drawing 0.1A or 100mA so no issues there.

Issue began in the lines with new icue version so thiking it could maybe be software related and icue doing someting with the mouse making it work harder?

Have created a case so will see what happens. Would hate to be parted from it as it's the best dame mouse I have owned and it's out of stock in the entire EU :(

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What do you have set for the polling rate on the Ultra?  There’s really just the one LED section and certainly would not affect the underside.  The MCU is the only other thing in there that could using power. 
 

Regardless, this is not something I remember ever coming up before, so I would follow up on the support ticket as suggested above with an eye toward replacement. 

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9 hours ago, c-attack said:

What do you have set for the polling rate on the Ultra?  There’s really just the one LED section and certainly would not affect the underside.  The MCU is the only other thing in there that could using power. 
 

Regardless, this is not something I remember ever coming up before, so I would follow up on the support ticket as suggested above with an eye toward replacement. 

1000 Polling rate at the moment see no need for more and it can become a bit wonkey on higher polling rates. If I se it above 2000 the mouse will freeze randomly and i have to unplug and replug it.

Yea i have watched a teardown of the M65 Ultra an I can't see anything other than the MCU that could case this heat buildup, the alu parts take a bit to warm up but if i just let it sit on the mouse pad for a while and the feel on the pad were the mouse have been sitting it warm to the touch, 35 degrees C messured with a ir gun.

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CUE setting the polling rate to 8K was the only other thing that came to mind.  I tried to max out my Dark Core Pro, but even after 30 min it's still sitting at 24.5C on the underside of the mouse or effectively the same as the ambient temp -- but then it is also plastic.  Very strange.  

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