Clynx Posted June 23, 2022 Share Posted June 23, 2022 I was using my Katar Pro yesterday afternoon. I stopped using it for about 20 minutes while I wrote some notes down in my notebook. I went back to wake it up from its Sleep mode and I noticed it wouldn't turn on at all. I changed the battery 3 times, every time with a brand new battery. I tried to do the reset trick where you hold down the left click and right click but the DPI light wont turn on at all. When I set it to bluetooth I can see the sensor light turns on (its a little red light inside the sensor) but the dpi light stays off and no matter how much I spam it, it wont turn on. Ive only had the mouse for about 2 months and I use it on my work macbook air. Ive never had to use the iCUE software because its always worked fine without it. Please Help! Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mars Posted June 23, 2022 Corsair Employees Share Posted June 23, 2022 Hey sorry to hear that, I appreciate the troubleshooting you've already attempted. I would recommend that you contact our support team by opening a ticket at https://help.corsair.com so our team can look into this further for you. Link to comment Share on other sites More sharing options...
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