Jump to content
Corsair Community

Corsair Katar Pro Randomly Stopped Working


Recommended Posts

I was using my Katar Pro yesterday afternoon. I stopped using it for about 20 minutes while I wrote some notes down in my notebook. I went back to wake it up from its Sleep mode and I noticed it wouldn't turn on at all. I changed the battery 3 times, every time with a brand new battery. I tried to do the reset trick where you hold down the left click and right click but the DPI light wont turn on at all. When I set it to bluetooth I can see the sensor light turns on (its a little red light inside the sensor) but the dpi light stays off and no matter how much I spam it, it wont turn on. Ive only had the mouse for about 2 months and I use it on my work macbook air. Ive never had to use the iCUE software because its always worked fine without it. Please Help!

Link to comment
Share on other sites

  • Corsair Employees

Hey sorry to hear that, I appreciate the troubleshooting you've already attempted. I would recommend that you contact our support team by opening a ticket at https://help.corsair.com so our team can look into this further for you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...