Problem with CORSAIR Nightsword RGB

[ColkOne]

Hi,
I have a little problem with my mouse. (CORSAIR Nightsword RGB)
Namely, my mouse wheel stopped working.
I can scroll pages with it.
However, the button on it does not work.
Do you know where the problem is?

[Corsair Crimson]

Hey ColkOne, try doing a soft reset to the mouse.

1. Unplug the mouse.
2. With the mouse unplugged, hold down the left and right mouse buttons.
3. While holding down the mouse buttons, plug the mouse back into the computer.
4. After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully.

If your issue still persists after that, please contact our support at https://help.corsair.com and they can further assist you! 

[ColkOne]

On 6/20/2022 at 5:18 PM, Corsair Crimson said:

Hej ColkOne, spróbuj wykonać miękki reset myszy.

1. Odłącz mysz.
2. Po odłączeniu myszy przytrzymaj lewy i prawy przycisk myszy.
3. Przytrzymując przyciski myszy, podłącz ją z powrotem do komputera.
4. Po około 5 sekundach zwolnij przyciski. Zobaczysz lampę błyskową LED, jeśli zostanie pomyślnie zresetowana.

Jeśli Twój problem nadal występuje, skontaktuj się z naszym wsparciem pod adresem https://help.corsair.com, a oni mogą Ci pomóc!

 

Thank you very much for your help! Everything works! Thank you again.

[Corsair Crimson]

3 minutes ago, ColkOne said:

 

Thank you very much for your help! Everything works! Thank you again.

No Problem, glad it worked out!