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HS70 Pro Mic not working


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Happening on PC and Laptop so no driver issues. 
All of a sudden the mic is not taking any sound. Product only purchased in December. Whats the best process? I dont know if a replace mic will work. 

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  • Corsair Employees

Hi Rm

Could you remove the mic  from the head and  plug it directly to your system, is the mic detected by your system?

Does it function? If it does, it's likely an issue with the headset or your settings? 

Make sure the device is set to default

make sure the mic isn't muted

Make certain that the device isn't disabled in the windows settings.

If it does not contact Support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

 

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