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iCUE not detecting my Ironclaw RGB wireless mouse and USB adapter not working properly

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So I recently got myself a Corsair Ironclaw wireless gaming mouse and tried to set it up. After installing iCUE, it bombarded me with some updates so I decided to install them. Now the software only detects the USB adapter and doesn't even show the mouse. Also the mouse does not work with the USB adapter anymore but works just fine with bluetooth and even then the software doesn't show the mouse.

Any ideas on why it is acting like that and how to fix it? Help would be appreciated.

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  • Corsair Employees

We would recommend that you reach out to our support team by opening a ticket at http://help.corsair.com

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Thank you for the help, though I did manage to get it fixed myself, just needed to use a different cable for the software to detect the mouse.

Still 10/10 customer service, didn't expect to get a response that quickly.

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