AndreBH Posted May 19, 2022 Share Posted May 19, 2022 Hello I have one Corsair k70 keyboard with PT-BR(ABNT 2) layout , when i try to use it on mac osx or any linux distro some keys doesnt work , like my "?" key. I have to install the Icue software to the system interpret it correctly . The problem is , when i put my computer in hybernate mode or sleep, the keyboard come back with the erract behavior , and i need to restart the computer to have the issues fixed. Sometimes i have to make 2 restarts ... Im wondering if is anything else i can do , i already configured the OSX with the "correct" language. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 19, 2022 Corsair Employees Share Posted May 19, 2022 What exact K70 keyboard? What exact version of MacOS? Does the same thing happen on a Windows based system? Link to comment Share on other sites More sharing options...
AndreBH Posted May 19, 2022 Author Share Posted May 19, 2022 Sorry for missing informations macOS Monterey - Version 12.2.1 Ubuntu 20.04 (in linux i have the same issue) Keyboard version : K70 CH9000114-BR Red Switch On windows works perfect and i dont need to install any driver. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 19, 2022 Corsair Employees Share Posted May 19, 2022 Are you connecting the system directly to a USB port on the physical system? Link to comment Share on other sites More sharing options...
AndreBH Posted May 19, 2022 Author Share Posted May 19, 2022 11 minutes ago, Corsair Notepad said: Are you connecting the system directly to a USB port on the physical system? No, macbook pro doesnt have any regular usb port , using a hub. But on the ubuntu was using a normal one and had the same problem ... Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 19, 2022 Corsair Employees Share Posted May 19, 2022 Test the keyboard with the MacBook by connecting it via an official Apple branded Type-C to Type-A adapter. Link to comment Share on other sites More sharing options...
AndreBH Posted May 20, 2022 Author Share Posted May 20, 2022 21 hours ago, Corsair Notepad said: Test the keyboard with the MacBook by connecting it via an official Apple branded Type-C to Type-A adapter. Alredy made this test without success. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 20, 2022 Corsair Employees Share Posted May 20, 2022 If you are unplugging and replugging the keyboard in constantly between system restarts, etc.. when swapping the keyboard to different systems this is not something that is an issue with the keyboard or the iCUE software. Its an issue with the OS retaining recognition of the keyboard, and the layout of the keyboard being used when it is being reattached. We would recommend that you reach out to Apple for assistance on steps to resolve the issue. Link to comment Share on other sites More sharing options...
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