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No lights on the XD5


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I have the commander pro with the XC7 daisy chained to the XD5 and the connected to the LED in on the Commander pro.  I only get lights on the XC7 not on the XD5.  Any suggestions

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  • Corsair Employees

Post a screenshot of the iCUE software with the Commander Pro selected and in the Lighting Setup menu.

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Make sure you have actively applied the lights to both devices in the CUE window.  One click can de-select an area.  After that I would disconnect the XC7 and set it up for the XD5 alone to test.  Then contact Corsair support if the LEDs still do not turn on.  Possible they can send you the strip so you don't have to do a full swap.  If it's brand new you may also have retail return options.  

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