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M55 mouse not detected when turning on the pc

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I bought a Corsair M55 RGB PRO mouse and sometimes when I turn on my computer it is not powered at all, I have to unplug and reconnect the USB port for it to be functional.

Before I had a Logitech and no problem.

I have Icue with the latest version, I don't see what else to do. I've seen other topics with a similar problem that was fixed with an icue update but for me it's not possible.

Thank you for your help.

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  • Corsair Employees

That is going to be a USB port initialization issue. If the USB port was initializing properly and providing power the mouse itself would power up and turn on. Make sure that your chipset drivers and BIOS is fully updated, and also try setting the USB Selective Suspend option in the advanced power management settings to disabled. 

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