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Corsair Virtuoso SE not detected


KJ415
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I've had my corsair virtuoso se for several months, and recently they stopped working wirelessly. When plugged into my PC they work, but still aren't detected in iCUE. Wirelessly my dongle won't connect with it--I've tried force pairing, unplugging dongle & headset. 

My headset isn't giving me any firmware number--just a question mark v.?

Dongle firmware is v. 5.7.115

 

 

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  • Corsair Employees

I've had my corsair virtuoso se for several months, and recently they stopped working wirelessly. When plugged into my PC they work, but still aren't detected in iCUE. Wirelessly my dongle won't connect with it--I've tried force pairing, unplugging dongle & headset. 

My headset isn't giving me any firmware number--just a question mark v.?

Dongle firmware is v. 5.7.115

 

 

I have gone ahead and created a ticket for you and you should hear from our support team via the email you used to create your forum account within a few days.

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