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corsair virtuosos not charging


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headset worked fine an hr ago but it died I then plugged it in the thing turns the rgb on and off and a weird popping sound from the speakers as if its being turned on and off repeatedly i also tried a whole new cable

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  • 2 weeks later...
  • Corsair Employees

Hi,

You can try to  soft reset your headset make sure your mic is plugged in:

1. Make sure your headset is currently unplugged.

2. Make sure your headset is powered on.

3. Hold the Mute button on the headset down for about 15 seconds.

4. Switch the headset to wired mode and then back to wireless mode.

If issues continue contact support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

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