7OMM Posted May 8 Share Posted May 8 Hi, can anyone help me. This is my new system spec. Corsair one i164 Corsair k95 Platinum keyboard Corsair Harpoon RGB PRO mouse Corsair MM800 mouse mate Corsair ST100 headset stand Corsair wireless VOID Pro Headset It looks like everything should work looking at the compatibility list Could it be my monitor causing this if it is not corsair? I have just got the Corsair one which has fresh window home installed on it - it also had corsair ique on but when i tried to open it it open then froze everytime (came up stopped working) i looked for the update for ique then noticed ique 4 had been released - i uninstalled the old corsair ique and downloaded the new ique4 from corsair website thinking the new up to date version will fix my issue. This seems to open for 3-4 seconds then close all by its self and i don't know why? Has anyone had this issue before? I have also downloaded the following for work/gaming, dunno if this will make a difference:- steam paint.net pdf editor office 365 - downloading as i post I dont have any games downloaded yet. Link to comment Share on other sites More sharing options...
muvo Posted May 8 Share Posted May 8 At the moment the 4.23 has a bug. You're not the only one with this version crashing straight away. Either fall back on the 4.21 (or 4.22) or wait for the 4.24 Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 10 Corsair Employees Share Posted May 10 On 5/8/2022 at 12:52 AM, 7OMM said: Hi, can anyone help me. This is my new system spec. Corsair one i164 Corsair k95 Platinum keyboard Corsair Harpoon RGB PRO mouse Corsair MM800 mouse mate Corsair ST100 headset stand Corsair wireless VOID Pro Headset It looks like everything should work looking at the compatibility list Could it be my monitor causing this if it is not corsair? I have just got the Corsair one which has fresh window home installed on it - it also had corsair ique on but when i tried to open it it open then froze everytime (came up stopped working) i looked for the update for ique then noticed ique 4 had been released - i uninstalled the old corsair ique and downloaded the new ique4 from corsair website thinking the new up to date version will fix my issue. This seems to open for 3-4 seconds then close all by its self and i don't know why? Has anyone had this issue before? I have also downloaded the following for work/gaming, dunno if this will make a difference:- steam paint.net pdf editor office 365 - downloading as i post I dont have any games downloaded yet. We would recommend that you reach out to our support team directly by opening a ticket at http://help.corsair.com Link to comment Share on other sites More sharing options...
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