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Device Settings page no longer pops up


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Hi, I installed iCUE, configured some settings, saved them to my device, then closed the app.

Later I opened the app and now when I click "Device Settings" nothing happens. Also if I try clicking various tabs I eventually get the "Unsaved Profile" modal. Clicking the "Device Settings" option there also does nothing. Please advise.

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  • Corsair Employees

What device?

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  • Corsair Employees

Are you connected wirelessly or wired when the issue is present? 

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  • Corsair Employees

What exactly are you plugging the USB cable into when connecting it to your system? Are you connecting it into some sort of USB hub/switch/dock of some kind? Or are you plugging it directly into a USB port on the physical system? Can you provide screenshots of the entire iCUE software window displaying the issue you are talking about.

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