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iCUE not detecting RGB Vengeance RAM sticks


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Pretty much what it says in the title.  Installed some Vengeance RGB DDR4 ram but iCUE is not detecting them.  I have the latest version of the app as well.  Under windows 11.

Thanks.

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  • Corsair Employees

What motherboard and CPU do you have? What DIMM slots did you install the memory into? What exact version of iCUE do you have installed? Have you tried a repair of the iCUE installation?

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Hiya

  • Motherboard: MSI B450M Mortor Max
  • CPU: AMD Ryzen 5 3400G
  • What slots: all four.
  • ICUE v 4.23.137
  • Repair: From control panel? When I try I get an error "Not a valid MSI package".  I point it to the latest version.

image.png.c15f9610bdf94c17fcd13e7046cc3b66.png

Thanks

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  • Corsair Employees

What browser did you use to download the installer? Is your D:\ drive a physical drive installed in the system or is it a network drive? Have you tried utilizing a different browser to download the installer directly to your C:\ drive and then run it?

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