Jump to content
Corsair Community

Corsair XD5 Pump Issues


Recommended Posts

So randomly one day I noticed that my pump no longer is reporting the RPMs in iCUE. I tried hooking the pump to the motherboard and the Commander and also my commander pro and no matter what it no longer is reporting the RPMs. The pump is 100% running though I can squeeze one of the lines and tell that there is pressure....Why would this happen? Is there something I can do to fix it? I'm happy it still is running but I'd like to be able to see the RPMs for the sake of the fact if there was temp issues or something so I can rule out the pump knowing its not stuck on some low RPMs or something if that were to happen one day....

Link to comment
Share on other sites

Chances are you have blown the tachometer sensor and this issue occurs a little too often on the XD5. Never ever hot plug the tach wire to a controller when the power is on. Unlike most fans, it does not react well.  Also, since it’s just a tach/rpm wire, it won’t respond to controllers doing a DC/PWM fan test. Make sure the Commander Pro header is manually set to “4 pin” in settings and not Auto or 3 pin. 
 

Contact Corsair Support through the link at the bottom of the page or through the main website. You’re fine as far as system safety goes, but 100% all the time is too much to endure on that unit. 

Link to comment
Share on other sites

On 5/2/2022 at 6:29 AM, c-attack said:

Chances are you have blown the tachometer sensor and this issue occurs a little too often on the XD5. Never ever hot plug the tach wire to a controller when the power is on. Unlike most fans, it does not react well.  Also, since it’s just a tach/rpm wire, it won’t respond to controllers doing a DC/PWM fan test. Make sure the Commander Pro header is manually set to “4 pin” in settings and not Auto or 3 pin. 
 

Contact Corsair Support through the link at the bottom of the page or through the main website. You’re fine as far as system safety goes, but 100% all the time is too much to endure on that unit. 

I didn't swap the wire around while anything was powered on, sorry if you misunderstood anything I said. I always powered my PC down before switch wires. But I noticed one day and I know it was working a few days prior and I hadn;t done any maintenance or anything for a while so I'm not sure what caused it....

Link to comment
Share on other sites

I understand and I was expressing the warning not just for you, but anyone who comes across it.  It's not something one would expect to happen so the information needs to be out there.  Even if you did hot plug it, I still consider it a device failing.  It should not react that way and this problem is one of the more frequently reported issues.  

 

PWM and tachometer wires sensor can fail and since the XD5 seems to be more vulnerable in this area, it certainly is possible it was an ordinary failure.  Regardless, this should be covered under your warranty.  Start the support ticket to get the RMA process started.  

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...