Jump to content
Corsair Community

k63 wireless keyboard Freezes after 3-5 min of usage


Recommended Posts

I have received the keyboard a few days ago and cannot get it to work. I have tried having it connect through wireless as well as wired and the issue persists. I have downloaded Icue attempted to update the firm wear as well as force updated the firm wear. I have attempted to reset the keyboard as well by holding down the esc button to reset as well as resetting my computer. I have found no consistent way to get it to work. I have to turn it off and on multiple times.

Link to comment
Share on other sites

  • Corsair Employees

It sounds like you've already done a good bit of troubleshooting here. I recommend creating a ticket directly with support at this point, so they can look into whether or not a warranty replacement is necessary here.

Please create a ticket right here:

https://www.corsair.com/us/en/contact

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...