feizhoudog Posted April 21, 2022 Share Posted April 21, 2022 I did not play my pc for a few weeks and I didn't move it or do anything to it. My pump speed was shown in iCUE commander before and now it can't show up and I only can change the speed and scene of fans. I opened the case and the pump did work and I also tried to re-plug the lines on the commander core and still not working. Now in my iCUE commander core section it only shows the cooled liquid temp and the fans speed. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 21, 2022 Corsair Employees Share Posted April 21, 2022 Try the instructions listed below. https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
feizhoudog Posted April 22, 2022 Author Share Posted April 22, 2022 I just tried to reinstall it but it still not working Link to comment Share on other sites More sharing options...
feizhoudog Posted April 23, 2022 Author Share Posted April 23, 2022 did not play my pc for a few weeks and I didn't move it or do anything to it. My pump speed was shown in iCUE commander before and now it can't show up and I only can change the speed and scene of fans. I opened the case and the pump did work and I also tried to re-plug the lines on the commander core and still not working. Now in my iCUE commander core section it only shows the cooled liquid temp and the fans speed. I tried this link https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- and still not work. Link to comment Share on other sites More sharing options...
BlaiseP Posted April 24, 2022 Share Posted April 24, 2022 @feizhoudog - try forcing a firmware upgrade. Sometimes the port fails to register correctly and a forced upgrade can restore it. There is another that can work with the Commander Pro (factory reset) but I'm unsure if the same process works with the Commander Core. Link to comment Share on other sites More sharing options...
feizhoudog Posted April 27, 2022 Author Share Posted April 27, 2022 I tried but still not working Link to comment Share on other sites More sharing options...
feizhoudog Posted May 3, 2022 Author Share Posted May 3, 2022 did not play my pc for a few weeks and I didn't move it or do anything to it. My pump speed was shown in iCUE commander before and now it can't show up and I only can change the speed and scene of fans. I opened the case and the pump did work and I also tried to re-plug the lines on the commander core and still not working. Now in my iCUE commander core section it only shows the cooled liquid temp and the fans speed. I tried this link https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- and still not work. Also i tried to force a firmware upgrade and still not work Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 4, 2022 Administrators Share Posted May 4, 2022 @feizhoudog I've merged your threads. Please create a support ticket at https://help.corsair.com so that our support team can assist you. Link to comment Share on other sites More sharing options...
iiron_eagle Posted May 11, 2022 Share Posted May 11, 2022 Is it showing on your motherboard's sensors or in HWinfo under CPU fan if that is where you plugged it in? Link to comment Share on other sites More sharing options...
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