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corsair commander core xt problem

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I've got the core commander xt it runs 6 QL120 fans no problem. I bought a pack of the led strips and plugged them into the 3 pin output on the core xt.

Only 1 works the first one in the chain i have run the wizard manually and selected 3 strips but only the first one lights up.

I have updated ICUE and my motherboard, can anyone tell me what I am dong wrong?



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could be a defective strip?

with the PC off, try moving that one strip to be last in chain, see if it works.

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