Sidney_Smi Posted April 19 Share Posted April 19 I've noticed after I updated ICUE a few weeks ago that I started getting system crashes. I don't think the crashes are related to ICUE, but I also get this error in my event viewer a few minutes before the crash occurs. I've also noticed now that even though I have ICUE enabled at startup, it doesn't synch my RGB across devices until I open ICUE manually. Here is the error log in Windows 11 event viewer. I was following a user's post with a similar issue, but I noticed our error logs had much different information in regards to the faults. Faulting application name: iCUE.exe, version: 4.22.203.0, time stamp: 0x62331df7 Faulting module name: ucrtbase.dll, version: 10.0.22000.1, time stamp: 0x00e78ce9 Exception code: 0xc0000409 Fault offset: 0x000000000007dd7e Faulting process id: 0x56d4 Faulting application start time: 0x01d8535814cca3b2 Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe Faulting module path: C:\Windows\System32\ucrtbase.dll Report Id: 96aa52bf-96b6-4ab9-932b-f8692696cf34 Faulting package full name: Faulting package-relative application ID: Link to comment Share on other sites More sharing options...
OGValiant Posted April 21 Share Posted April 21 It is definitely icue. Uninstall and see if system crashes. I have the same issue before I rolled it back to an earlier version. There are tons of reports of the new 4.22.203 crashing systems after install. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 21 Corsair Employees Share Posted April 21 The error itself shows that iCUE is crashing due to a faulting system level DLL. This points to other third-party software causing a conflict resulting in a crash of iCUE. Most of the time its really old and outdated third-party RGB software/services running in the background. iCUE alone is not going to cause a system to hard crash and it is going to point towards other software as the root cause. Link to comment Share on other sites More sharing options...
Sidney_Smi Posted April 25 Author Share Posted April 25 I think it was the weird Viper RGB software that Asus installs when you have one of their motherboards. I uninstalled all of their pre baked rgb stuff except for the aura synch and Icue hasn't crashed since. Link to comment Share on other sites More sharing options...
Altimus01 Posted July 3 Share Posted July 3 Faulting application name: iCUE.exe, version: 4.24.193.0, time stamp: 0x627bd766 Faulting module name: AudioDeviceConfigLib.dll, version: 2.3.36.0, time stamp: 0x6243fb21 Exception code: 0xc0000005 Fault offset: 0x000000000000ab3c Faulting process id: 0xe70 Faulting application start time: 0x01d88ee5e429d7d6 Faulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe Faulting module path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\AudioDeviceConfigLib.dll Report Id: b8b1d4b4-dfb5-411a-bf99-f6a538b85b94 Faulting package full name: Faulting package-relative application ID: I literally just made an account on here just to comment. Receiving the same Error message out of nowhere...Nothing has changed on my machine except for updating to the latest software. Now, every time I click on any built in Hardware profile, it crashes. I've followed your guide on doing a fresh install as well. Nothing seems to fix this. Please help. Link to comment Share on other sites More sharing options...
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