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Scimitar RGB Elite won't register


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Hello, so to my knowledge I do believe that I do not have a scimitar (2015 version). I've purchased this mouse today and it's not registering itself to Icue 4 or even to my desktop of a matter of fact. I've tried restarting my mouse however, it seems futile to do so, as in it doesn't seem to do it, like the rgb is not working or doesn't want to. But mainly my own desktop seems to not acknowledge the mouse even when plugged in. I don't get a notification sound when plugged in or out unlike my other mouse. Is there a way to remedy this problem?  

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  • Corsair Employees

What exactly are you plugging the mouse into in order to utilize it on your computer? And what exact version of iCUE do you have installed?

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