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Need RMA on VS512MB400


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I bought the 1 gig kit of this memory, so I have 2 of VS512MB400. It was working fine for a few weeks, then my computer crashed. After this crash, my computer won't even boot up, complaining about some kernel file being messed up. To make a long story short, I found out only 1 of the 2 modules is bad. I would like to request a RMA for this 1 module, how do I go about it? Here are the test results if you must have them:

 

Both modules in: Computer posts but fails right away with the kernel dll problem.

1 (bad) module in: Computer won't even post.

1 (good) module in: Computer boots up and works fine.

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  • Corsair Employees
Can you tell me the make and model of MB you have along with the CPU speed and it’s FSB as well? In addition, please tell me the bios settings you have set for both CPU and memory and any performance settings that you may have set?
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