e3j1c1 Posted June 3, 2005 Share Posted June 3, 2005 I got my RAM in the mail. I opened it up and out came the stick of RAM, followed by a small black box with 8 places where it should be soldered to the stick of RAM. Odd... I thought RAM came pre-assembled. I would attempt to solder it back on but that may interfere with the warranty and I'm not too confident in my soldering skills. I didn't even put it in my PC to find out if it would blow anything up or fry some expensive parts. I'll leave that for you guys to do :biggrin: Any way I can send this back for a new one? Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 3, 2005 Corsair Employees Share Posted June 3, 2005 Did you send the modules directly to us; we have no problem replacing the module again, but I would contact the RMA department again to get this issue resolve. Sorry about that, and I do apologize for any inconvenience. Link to comment Share on other sites More sharing options...
e3j1c1 Posted June 3, 2005 Author Share Posted June 3, 2005 Thanks for the fast reply. No, I haven't sent the module yet. Apparently I need to post here before receiving a RMA number to return it. The retailer has not sent a reply to my email requesting a replacement so I decided to contact Corsair. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted June 3, 2005 Corsair Employees Share Posted June 3, 2005 Thanks for the fast reply. No, I haven't sent the module yet. Apparently I need to post here before receiving a RMA number to return it. The retailer has not sent a reply to my email requesting a replacement so I decided to contact Corsair. Please follow the link in my signature: "I Think I Have a Bad Part. What Do I Do?". Please let me know if you need further help. Link to comment Share on other sites More sharing options...
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