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Surround 7.1 works fine on laptop but NOT on desktop pc.


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After I got my Void Elite wireless headset I tried them on my desktop pc. I noticed that the surround sound is not working and then tried them on my laptop. There the surround worked like it's supposed to. I need help in getting it to work on my desktop pc, where I need it the most.

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  • Corsair Employees

Hi JLesis,

Check out this helpdesk article, which I think will be the solution for you:

https://help.corsair.com/hc/en-us/articles/360042492132-How-to-Enable-Windows-Sonic-for-Corsair-headsets

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  • Corsair Employees

Hi JLesis,

Turn off the Windows Sonic -- what options do you have in iCUE at that point?

Can you click the highlighted area below and change it to 7.1?

 

image.thumb.png.ed77a313753bffa7102f5f1e4dd96ab8.png

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